Return And Refund Policy

Due to the nature of our products, all sales are final. All products are not refundable, returnable and may not be exchange. Read our policy carefully, and please pay attention to your selected product before checking out. 

If you believe at any point that you have received a defective item, please feel free to contact us immediately. We will NOT allow an exchange if the item has ANY signs of being worn. The hair cannot be taken out of the bundle, comb through, or brushed, the hair cannot be worn. KAMLUXX Hair 12A unprocessed single donor hair, our quality control process ensure that all customers received the best quality hair. If you have any questions, or concern please contact Kamluxx Hair Boutique directly at support@kamluxxhair.com. 

Returns will be accepted when a customer received the wrong item.

Remember all products have to be in the original packaging, KAMLUXXHAIR have the right to REFUSE a return if the product is tampered with. 

 

ORDER CANCELLATION POLICY

To cancel an order that was with place with kamluxxhair.com you must contact customer support at support@kamluxxhair.com before it has been shipped. Please provide your name, contact information and order number. Accommodation will be made providing the product is not shipped. Please note if the product is already shipped, the order cannot be canceled.